Support Center

How can we help you?

Get help with the KBFM application, report issues, or request support from the Real Time Research team.

Submit a Support Request

Report an issue, ask a question, or request assistance. No sign-in required — just describe your issue and we'll follow up by email.

We typically respond within 1 business day.

Help Topics

Getting Started

App setup, login, and first-time use

Coming Soon

Data Collection

Forms, field entry, and offline mode

Coming Soon

Sync & Reports

Data sync, dashboards, and exports

Coming Soon

FAQs

Common questions and troubleshooting

Coming Soon